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AUSTRALIA WIDE
OUTSIDE AUSTRALIA
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MAIL
Level 34, 140 William Street, MELBOURNE VIC 3000 AUSTRALIA
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Complaints
If you are unhappy with our service you should first ask us to resolve your dispute in accordance with our own Internal Dispute Resolution process.
If an issue has not been resolved to your satisfaction, you can lodge a complaint with The Australian Financial Complaints Authority | AFCA | for an independent review. Website: www.afca.org.au
Email: [email protected]
Telephone: 1800 931 678 (free call)
In writing to:
Australian Financial
Complaints Authority
GPO Box 3, Melbourne VIC 3001