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If you are unhappy with our service you should first ask us to resolve your dispute in accordance with our own Internal Dispute Resolution process.
If an issue has not been resolved to your satisfaction, you can lodge a complaint with The Australian Financial Complaints Authority | AFCA | for an independent review. Website: www.afca.org.au
Email: [email protected]
Telephone: 1800 931 678 (free call)
In writing to:
GPO Box 3, Melbourne VIC 3001